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Southern Business School a

Chariska Knoetze is the CFO of Southern Business School (SBS) part of Stadio Multiversity, located in Krugersdorp, South Africa. SBS is a private distance education provider. In this case she presents the quandary of what to do when one batch of assignments of a course is lost. Visit casenet.ca for more free, open access decision focused video teaching cases from Acadia University.

Interviewee

Chariska Knoetze

Company

Industry

Business Activity

Stadio Holdings - Southern Business School

Higher Education

Educational Services

Headquarters

Krugersdorp

Size

Large

Employees

500 to 10,000

Greater than $25 million

Yearly Revenue

Public Corporation

Type of Entity

Subject

Management

Level of Difficulty

Easy

Teaching Objectives

How to manage client expectations.

Keywords

Client Management

Additional Info
Teaching Note

* Note: The player is not currently compatible with Internet Explorer.

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