Takeshi Kohjima is President of Seiyo Food Systems, the Japanese division of Compass Group. Its line of business is commericial catering. The issue he addresses is a challenge that he faced the start of his relationship with the company. Specifically it was how to get it on the right track, one way or another given an increasing record of declining revenues and market share. Visit casenet.ca for more free, open access decision focused video teaching cases from Acadia University.