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Scotia Bank (China) 1

In this case, Bill Said former Head of Greater China for ScotiaBank addresses and important issue. He and his team need to figure out the best way to attract and retain talent for the bank in Greater China. The turnover rates for foreign banks in China are significantly higher than industry averages largely because of labour dynamics. So his team needs to figure out a strategy for maintaining these employees and developing them appropriately because at the end of the day, banking succeeds on the strength of its people.

Interviewee

Bill Said

Company

Industry

Business Activity

Scotia Bank (Greater China) 

Banking

Financial and insurance activities

Headquarters

Hong Kong

Size

Large

Employees

More than 10,000

Greater than $25 million

Yearly Revenue

Public Corporation

Type of Entity

Subject

Human Resource Management

Level of Difficulty

Medium

Teaching Objectives

Learn about international financial services industry

Keywords

Employee Turnover

Additional Info
Teaching Note

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