In this multimedia case, Andrew Rand, Assistant General Manager of Randsland Farms addresses a typical recurring issue that arises usually mid to late summer. Its Canadian crew is normally involved in packaging vegetables and fairly predictably enter into a big squabble. Production stops because there are verbal altercations and possible threats of physical violence. So the challenge facing Andrew is to understand why it occurs and what to do about it. Visit casenet.ca for more free, open access decision focused video teaching cases from Acadia University.