In this multimedia teaching case, Michael Horton, CSC Australia's former head of account management for natural resources and government clients has a human resource management issue to address. The issue is an important one. The company is wishing to expand it services to South-East Asia and needs to hire a head of business development. The challenge is determine what type of individual to hire. Visit casenet.ca for more free, open access decision focused video teaching cases from Acadia University.