Content Capital 2
Adli Hassan is Managing Director with Content Capital Sdn Bhd, a Malaysian E-learning solution provider. Over the years, his company has developed a healthy portfolio of clients. But he currently faces a challenge. His company has completed two rounds of e-learning projects with a large and very significant client. They have been asked to bid on a third round of work. Unfortunately, the client project manager is very demanding and very difficult to work with, more so than other clients. Adli and his team members are wondering if the money is worth it given the workplace dynamics that go along with developing content for this company. They are trying to figure out a path forward. Visit casenet.ca for more free, open access decision focused video teaching cases from Acadia University.
Interviewee
Adli Hassan
Company
Industry
Business Activity
Content Capital Sdn Bhd
E-Learning
Information and communication
Headquarters
Kuala Lumpur, Malaysia
Size
Small
Employees
Fewer than 25
Less than $1 million
Yearly Revenue
Private Company
Type of Entity
Subject
Management
Level of Difficulty
Moderate
Teaching Objectives
Learn about client relationship management.
Keywords
Client Management
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