Devon McConnell Gordon is the General Manager and Vice President of Benjamin Bridge Winery, located in the Annapolis Valley of Nova Scotia. Recently she and her team had a crisis to address. Some bottles of Nova 7, their best-selling wine, were exploding. This forced them to issue a recall of these products that were on the market. Her challenge was figuring out what to do moving forward. Visit casenet.ca for more free, open access decision focused video teaching cases from Acadia University.