Asanda Heshula Nesindande is a human capital partner working with a major bank in headquartered in Johannesburg, South Africa. It has become apparent that critical roles involved in payment processing are redundant leading to costly transaction errors and mistakes. The challenge facing Asanda is to come up with a successful process for removing these redundancies through automation. Visit casenet.ca for more free, open access decision focused video teaching cases from Acadia University.
Asanda Heshula Nesindande
Financial and insurance activities
500 to 10, 000
Greater than $25 million
Type of Entity
Human Resource Management
Level of Difficulty
Learn about automating financial service functions
* Note: The player is not currently compatible with Internet Explorer.