Casenet Media Incorporated is located in Acadia University’s Rural Innovation Centre, 4th Floor Patterson Hall, 24 University Avenue, Wolfville, Nova Scotia, B4P 2R6.

Southern Business School 2

Tharina Viljoen is the Head of Academic Administration with Southern Business School, part of Stadio Multiversity, located in Krugersdorp, South Africa. In this case she adddresses the issue of what to do when a student shows up unexpectedly at a graduation ceremony.

Interviewee

Tharina Viljoen

Company

Industry

Business Activity

Stadio Holdings - Southern Business School

Higher Education

Educational Services

Headquarters

Krugersdorp

Size

Large

Employees

500 to 10,000

Greater than $25 million

Yearly Revenue

Public Corporation

Type of Entity

Subject

Management

Level of Difficulty

Easy

How to manage client expectations.

Teaching Objectives

Keywords

Client Management

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