Casenet Media Incorporated is located in Acadia University’s Rural Innovation Centre, 4th Floor Patterson Hall, 24 University Avenue, Wolfville, Nova Scotia, B4P 2R6.

Southern Business School 1

Chariska Knoetze is the CFO of Southern Business School (SBS) part of Stadio Multiversity, located in Krugersdorp, South Africa. SBS is a private distance education provider. In this case she presents the quandary of what to do when one batch of assignments of a course is lost.

Interviewee

Chariska Knoetze

Company

Industry

Business Activity

Stadio Holdings - Southern Business School

Higher Education

Educational Services

Headquarters

Krugersdorp

Size

Large

Employees

500 to 10,000

Greater than $25 million

Yearly Revenue

Public Corporation

Type of Entity

Subject

Management

Level of Difficulty

Easy

How to manage client expectations.

Teaching Objectives

Keywords

Client Management

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