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Halifax Paper Hearts 1

Stephanie MacDonald is the co-owner of a greeting card company called Halifax Paper Hearts. In this case she addresses an important issue. Her company is fairly new. They have some paying customers that have ordered cards and are asking for stands for their store. The stands have been ordered from a local supplier and now they are delayed. The delivery date is unknown and it could take up to 3 months. What should Stephanie do?

Interviewee

Stephanie MacDonald

Company

Industry

Business Activity

Halifax Paper Hearts 

Greeting Cards

Wholesale and retail trade

Headquarters

Halifax, Canada

Size

Small

Employees

Fewer than 25

$1 million to $25 million

Yearly Revenue

Private Company

Type of Entity

Subject

Marketing

Level of Difficulty

Easy

Enhance supplier management knowledge

Teaching Objectives

Keywords

Supplier Challenge

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