DataVisual 2

DataVisual Marketing is a family owned Ottawa based firm operating as a distributor of audio-visual products. The Covid 19 pandemic brought to the fore numerous important challenges one of which is described in this case by York Kislich-Lemire. Specifically, many of its customers are experiencing cashflow problems. The ownership team wants to help but needs to figure out what options are available and which should be pursued.

Interviewee

York Kislich-Lemire

Company

Industry

Business Activity

DataVisual Marketing Inc.

Audio Visual Technology

Distribution

Headquarters

Ottawa

Size

Medium

Employees

25 to 500

Greater than $25 million

Yearly Revenue

Private Company

Type of Entity

Subject

Accounting

Level of Difficulty

Medium

Enhance customer support knowledge

Teaching Objectives

Keywords

Covid Customer Support

Additional Info
Teaching Note

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