A1 Supermarkets 2

Tomilson Bynoe is the the Director responsible for finance and business development for A1 Supermarkets Ltd. in Barbados. In this case, he addresses the challenge of what to do about the attitude of employees that are currently being hired as well as their questionable ability to service customers. That has been a problem for the company along with the fact that in most cases employees coming into the business are transient.

Interviewee

Tomilson Bynoe

Company

Industry

Business Activity

A1 Supermarkets Ltd. 

Grocery

Wholesale and retail trade

Headquarters

Bridgetown, Barbados

Size

Medium

Employees

25 to 500

$1 million to $25 million

Yearly Revenue

Private Company

Type of Entity

Subject

Human Resource Management

Level of Difficulty

Easy

Enhance talent management knowledge

Teaching Objectives

Keywords

Customer Service

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F.C. Manning School of Business

Acadia University

Wolfville, Nova Scotia

       Canada, B4P 2R5Form

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